More than words…
Communication is more than words –
so is our training.
We deliver Interactive and engaging courses to suit all learning styles
Training
We offer a range of comprehensive and professional training services for your team that will strengthen communication, build resilience and combat stress.
In addition we also have extensive experience training helpline and customer call staff, to allow your customers and clients to have the kind of call that leaves them feeling comforted and reassured.
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In partnership with Authentic Responses, Kiltti has developed a suite of holistic training in a range of formats and pricing to suit your organisation's needs.
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View our range of courses below and we also offer Free Helpline Managers Forums and Free Webiners.
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To book a free, no obligation chat about our training to see if it will meet your organisation’s needs, please use our calendar link below. Alternatively send us an email to hey@kiltti.co.uk or call 07813 95984l.
Helpline Managers Forum
Our free Helpline Managers Forum is an excellent opportunity for helpline managers to talk through, and to share topics of interest or concern, in a confidential space.
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If you would be interested in attending, please click the button below:
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Webinars
Free Boundaries Webinar
Our webinar series will provide a quick deep dive by shining a spotlight on key topics or sharing knowledge on a support or response mechanism. This webinar concentrates on differentiating between your personal and professional boundaries.
An engaging webinar on what are our personal and professional boundaries and how to respond when these are challenged.
This webinar runs for 1 hour from 12:00pm till 01:00pm.
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Click the button below to find out details of the next webinar.​
Free Self-Care Webinar
Our webinar series will provide a quick, but deep, dive into the important and essential areas of self-care and boundaries. By shining a spotlight on these key topics, we will help you to develop and grow as a professional.
This is an engaging webinar to present ideas for looking after yourself after a challenging call and to introduce definitions of compassion fatigue and vicarious trauma.
This webinar runs for 1 hour from 12:00pm till 01:00pm.
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Click the button below to find out details of the next webinar.