An easier way…

Here at Kiltti, we see kindness as the strength it is.

Imagine what could be achieved if you introduced kindness into your business.

Leadership through fear is a thing of the past, engaging with your employees on a holistic level, taking a people-centric approach to leadership is statistically proven to bring your business:

Greater employee engagement,
greater productivity,
greater employee flexibility,
greater retention

Find out how

Let's take a look at the facts:

According to research undertaken by Deloitte, approximately 80% of UK employees feel happy when leaders act in line with their organisations values, including kindness.

50% of employees would stay in their job longer if shown appreciation by leaders.

Companies are 78% more likely to be considered as innovative if kindness is considered a core value of the organisation.

Kindness is a global objective.

90% of US workers report higher job satisfaction with empathetic leadership.

79% or organisations agree that kindness reduces employee turnover.

How do we do it?

Consultancy: Kindness for your organisation

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Are you looking to introduce kindness as a core value into your workplace?

Do you want to make some changes in your organisation in a kind and effective way?

Perhaps you need to write, or update, your policies and procedures to comply with legislation or to attract funding?

Or maybe you want to set up a customer care line or helpline?

Here at Kiltti, we have the experience to help you.

Find out more

Coaching:
Kindness for yourself

We would also like to help you be a little bit kinder to yourself too.

If you can relate to feeling angry, dismissive, judgemental, short-tempered, critical and frustrated, then its time to take action and allow yourself a little self-care.

As your personal coach, I will help you to realise that you have the skills and abilities to move towards where you want to be. I will show you that, with kindness, you can become more confident to overcome those things that are holding you back.

I understand that the first step is difficult, so get in touch and we’ll take that step together

Find out more

Training:
Kindness to others

We offer comprehensive and professional training for helpline and call centre staff, so that your customers and clients have the experience you want them to have.

We will teach your team to recognise the seven stages of a customer call and understand the different levels of listening.

Your team will develop the skills to maintain professional boundaries and to confidently navigate difficult topics with self-care, resilience and reflection.

Find out more